
FAQ
Payment Terms and Conditions.
Information on how many First Aiders required below
PaymentPayment for group bookings in house is on receipt of the final invoice. Terms, strictly 30 days from dispatch of the invoice.
For external training 50 percent deposit required 21 days prior to course commencement(Cost of room hire non refundable).
Individual students should pay in full when booking. This acts as confirmation of the booking.
Cancellation by Client
Courses cancelled, in writing, by the client become liable for the following charges:
21 days or more notice.. Full refund
14 days or more notice.. 25% of total cost
7 days or more notice.. 50% of total cost
Less than 7 days notice.. 75% of total cost
Less than 36 hours notice.. Full amount payable
Candidate Substitution
Clients may substitute candidates for the course at any time prior to the course commencing.
Q.How Many First Aiders do I require.
A.The following provides companies and organizations with guidance as to the minimum level of first aid cover they are required to provide.
Low Risk Workplaces
e.g. shops and offices
• Less than 50 employees
requires at least 1 Appointed Person
• 50-100
requires at least 1 First Aider
• More than 100
requires at least 1 additional First Aider per 100 people
Medium Risk Workplaces
e.g. light engineering, food processing, warehousing
• Less than 20 employees
requires at least 1 Appointed Person
• 20-100
requires at least 1 First Aider
• More than 100
requires at least 1 additional First Aider per 100 people
High Risk Workplaces
e.g. construction, chemical manufacture, dangerous machinery
• Less than 5 employees
requires at least 1 Appointed Person
• 5-50
requires at least 1 First Aider
• More than 50
requires at least 1 additional First Aider per 50 people
Information from ACOP L74, issued March 1997 - correct as at January 2003
Manual Handling Information Half Day Course available
The Manual Handling Operations Regulations define it as any “any transporting or supporting of a load (including the lifting, putting down, pushing, pulling, carrying or moving thereof) by hand or by bodily force”.
In effect any activity that requires an individual to lift, move or support a load will be classified as a manual handling task.
Why is is important?
More than a third of all reportable injuries of over three days involve manual handling and around 10% of major injuries are linked to manual handling. It has a major impact on all workplaces and costs the economy hundreds of millions of pounds every year.
In the UK 1.1 million people reported that they suffered from muscoloskeletal disorders (MSDs) caused or made worse by work. It is estimated 12.3 million working days are lost annually due to work-related MSDs.
Who is affected/most at risk?
Anyone involved in the moving and handling of goods and people could be at risk. Injuries and suffering can be linked to any work involving handling of loads. You can be at risk handling even light loads if you are carrying out a repetitive task in poor conditions, poor ergonomics are a factor in many hazardous manual handling tasks.
Risks can be found in all work sectors but health care, agriculture and construction are recognised as high risk industries due to the number and nature of the manual handling activities.
What does the law say?
The Regulations state that employers should adopt a hierarchy of control measures:-
1. To avoid hazardous Manual Handling Operations so far as is reasonably practicable
2. To assess any hazardous Manual Handling Operation that cannot be avoided
3. To reduce the risk of injury so far as is reasonably practicable.
The assessment should look at the task, the load, the working environment, individual capabilities when carrying out the assessment.
Q.Do we require a defibrillator
A.Success is Time Dependent.
The likely success of defibrillation, and therefore survival, decreases with time. For every minute that defibrillation is delayed, survival decreases by around 10%.
The first shock should be delivered to the patient within 8-10 minutes (ideally sooner) for them to have the best chance of survival.
Unfortunately the ambulance response times are not always within that 8-10 minute deadline due to the wide geographical area they have to cover, and the huge number of calls they receive each day.
How does an AED work?
When the pads are applied to the patient’s chest, the machine assesses the casualty. If a shock is advised by the AED, the operator pushes a button to deliver the shock. The electric shock momentarily stops all the heart’s electrical activity to allow the heart itself to restore a normal heartbeat.
How safe is an AED?
AEDs are very safe to use as long as the operator follows some very basic safety rules.
The AED will not deliver a shock to a patient with a beating heart. There is no chance it will deliver a shock to a person who doesn’t need one.